The percentage of people receiving preventive services (such as mammograms or immunizations).These measures typically reflect generally accepted recommendations for clinical practice. Process measures indicate what a provider does to maintain or improve health, either for healthy people or for those diagnosed with a health care condition. The number or proportion of board-certified physicians. Whether the health care organization uses electronic medical records or medication order entry systems.Structural measures give consumers a sense of a health care provider’s capacity, systems, and processes to provide high-quality care. Known as the Donabedian model, this classification system was named after the physician and researcher who formulated it. Measures used to assess and compare the quality of health care organizations are classified as either a structure, process, or outcome measure.
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